Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls. Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines. Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process. Seeks win/win solutions for the customer and partners appropriately. Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork. Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts. Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and loss prevention. Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale. Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure. Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags. Answers multi-line phone system, responds to callers’ needs and direct calls as appropriate. Will also operate paging/intercom system when necessary.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
...each team member makes a difference! Job Description Part-time drivers make approximately $22-$28 an hour (This includes cash tips paid daily)and above!!!! Company vehicles can also be provided (you still make $22-28 an hour; mileage isn't paid when using...
...often as frequently as every few weeksShift:OTR (Over-the-Road)Equipment:No Orientation Pay for Lease Purchase (LP) driversNo money down, No Credit Check, Walkaway LeaseEasy Pass Provided (ICA Specific)Pet Policy: $500 depositNew fixed cost structureLane...
...Job Description Medical Solutions Allied is seeking a travel Ultrasound Technologist for a travel job in Germantown, Maryland. Job Description & Requirements ~ Specialty: Ultrasound Technologist ~ Discipline: Allied Health Professional ~ Duration: 8 weeks...
You are a caregiver, so youve been down this road before. Companies say they are the best in the area, only to completely disappoint you. You end up short on hours, stressed about getting matched with clients, and having to drive 30+ minutes just to be with a client for...
...Configuring and maintaining Linux based Operating system files in support of the Elasticsearch products. 7. Installing and configuring an Elastic Cloud Enterprise (ECE) solution in a non-production and production 8. environments and ensuring communication and integration...