Job Description

The role involves auditing accounts with credit balances, correcting errors, and processing refunds to third-party payers, patients, or other entities, as necessary. The job primarily entails working through a work queue and involves some phone work, with a preference for online processing when able. It encompasses a wide range of payer types and requires a keen eye for detail and accuracy. Details: Monday-Friday, Hours are flex with a start time between 6:00 and 9 am. Then work an 8-hour shift. Office closes at 5:30. Potential to work from home after 6-month training in office is completed. Duties: Create batches and distribute posting and refund work to team, to facilitate cash and adjustment posting in various systems to support organizational receivables management. Responsible for auditing all accounts with credit balances for possible refunds to third party payers, patient, or other entity as applicable. Correct entries that may have caused a credit balance in error and respond to incoming requests for refunds. Required Qualifications: Minimum of three years accounts receivable, accounting, or healthcare billing experience required. High school education or equivalent required. Multi-tasking and problem solving abilities required. Strong verbal and written communication skills and organizational skills with aptitude for detail oriented work required. Experience in data entry, Microsoft products (specifically Word and Excel), and an understanding of reporting tools required. Knowledge of current procedural terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), ambulatory payment classification (APC), diagnosis related group (DRG), international classification of diseases (ICD) and medical terminology required. Ability to type a minimum of 45 words per minute with 95% accuracy required. Ability to type 10 key at a minimum of 8000 Keystrokes per Hour with 98% accuracy required. Preferred Qualifications: Prior medical billing experience preferred. Associate's degree in business administration or college level business coursework preferred. Knowledge of payer specific reimbursement requirements preferred.

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