Virtual Inbound Customer Service Representative Job at JustInsurance LLC, Houston, TX

YkRUZ0J3cWVqZ2RCQ1c3STVFK3ZBd0c5MVE9PQ==
  • JustInsurance LLC
  • Houston, TX

Job Description

Job Description

Job Description

Overview

We are seeking an enthusiastic Inbound Customer Service Representative to support customers who reach out by phone, chat, or email. This role is perfect for someone who thrives on providing exceptional service, enjoys multitasking, and can handle a steady flow of inbound requests.

Responsibilities

  • Answer inbound customer inquiries through multiple channels (phone, chat, email)

  • Provide information, assistance, and resolution with a focus on customer satisfaction

  • Escalate more complex issues to the appropriate team

  • Log all interactions and case outcomes in the CRM

  • Follow up with customers when needed

Qualifications

  • Customer service or call center experience preferred

  • Strong communication and active listening skills

  • Comfortable working with CRM tools and digital communication platforms

  • Able to stay calm and focused during high-volume periods

  • Self-starter with a positive, team-oriented mindset

Benefits

  • 100% remote role

  • $20–$22 per hour

  • Health insurance (for full-time employees)

  • Paid time off (for full-time employees)

  • Supportive team and onboarding

 

Job Tags

Hourly pay, Full time,

Similar Jobs

T. Burks & Associates

Operations Manager - Marine & Shipyards Job at T. Burks & Associates

 ...Operations Manager Marine & Shipyards We are seeking a seasoned Operations Manager to lead our tug, barge, and shipyard operations. This is a high-impact leadership role responsible for the safe, efficient, and profitable performance of our marine services division... 

US Foods, Inc.

Delivery Driver Trainee Job at US Foods, Inc.

 ...Delivery Driver Trainee at US Foods, Inc. summary: The Delivery Driver Trainee safely operates commercial trucks to deliver foodservice...  ...accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance... 

Herc Rentals

Mechanic C Job at Herc Rentals

 ...North America as of March 31, 2025. Job Purpose As a Mechanic C, you are an entry level technician and will assume a role of...  ...Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics,... 

Ramsay Health Care

Assistant Head Chef Job at Ramsay Health Care

Head Chef Location: Pinehill Hospital, Hitchin Hours: 37.5 hours per week, Full-time Salary: Depending on experience + Benefits Summary: Pinehill Hospital is one of Hertfordshires leading private hospitals with an excellent reputation for delivering...

HS Diamonds

Jewelry Designer - Need Korean Designer Job at HS Diamonds

Jewelry Designer - Need Korean DesignerAbout usHS, one of the earliest companies in the domestic diamond industry, was established in 1999 and has engaged itself in the design an asles of high-end jewelry products with the spirit of pursuing perfection and constant innovation...